Remote Support Services
Accessing the Computer Troubleshooter remote support service provides the following benefits:
Working on your computer at home or at work, trying to meet a deadline and then your computer freezes or an error message appears, panic settles in, what are you going to do. Answer simple access the remote support service of CT Outer West Calder.
Quick and timely resolution
As our technicians perform a quick diagnosis, formulates an action plan, gains your approval and resolves allowing you to return to that important task and meet your timeline.
Connect Securely
Using the remote tool a secure connection is made that allows password protection, secure, and authorised access is given by you.
This ensues your personal information is secure and protected.
Quick and timely resolution
There is no need for you to drive to us or for us to drive too you.
You simply download our tool and we connect with your authority no waiting here.
JUST CLICK ON THE REMOTE SUPPORT ICON TO DOWNLOAD THE TOOL.
When you need remote support our CT Outer West Calder technician will guide you to this page to download and install our remote support software on your device, so that they can remote to your PC and fix your problems. They will only be able to remote in when you provide them with a code that comes up on your PC. They will not be able to remote in without this code. Keeping you secure at all times.